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  • 溝通之匙The key to communication
溝通之匙The key to communication

課程架構


        無論是企業的領導者、管理者,還是員工,溝通都無時無刻不貫穿于工作與生活之中。對于組織中的領導和管理者而言,都已經意識到組織溝通中存在一定的障礙,但是如何有效的去改變現狀卻沒有找到有效的方法和途徑,于是很多組織都安排了大量的溝通技巧方面的培訓課程,以期提高團隊成員的溝通能力。雖然培訓取得了一定的效果,但是問題卻依然存在。要解決團隊溝通的障礙,不僅要提升個人溝通技巧,更重要的是改善團隊溝通的機制障礙。睿翼溝通之匙課程,以《圣經》中的古老的巴別塔為背景,以重建企業溝通通天塔為目標,從個人、團隊、組織三個緯度著手,從溝通心態、建立信任、溝通技能、溝通渠道、跨越沖突等五個方面進行了深度的剖析和引導,以案例分析、項目體驗、測評等多種體驗方式作為知識載體,系統的將組織中的溝通問題進行了講解并提出了切實可行的行動方案。

跨越組織溝通障礙,重建組織中溝通的通天塔;

態度決定一切,建立積極的溝通心態;

信任是有效溝通的基礎,建立工作中的信任關系;

提升溝通中的聆聽、表達、反饋、非語言溝通等四大必備溝通技能;

選擇合理的溝通渠道,提升組織溝通中的高效性;

意識到沖突的客觀性,跨越團隊間溝通沖突,組織績效最大化


Curriculum structure


No matter is the enterprise leader, the manager, or the staff, the communication all runs through the work and the life all the time. For leaders and managers in the organization, have realized that there are some obstacles in organization communication, but how to change the status quo but did not find effective ways and means, so many organizations have arranged a lot of communication skills training courses, in order to improve the communication skills of team members. Although the training has achieved some results, but the problem still exists. To address barriers to team communication, it is important not only to improve personal communication skills, but also to improve the mechanism of team communication. The key to the communication course, the "Bible" in the ancient tower of Babel as the background, to rebuild the enterprise communication tower as the goal, starting from the individual, team and organization of three dimensions from the communication point of view, the establishment of trust, communication skills, communication channels, conflict across the five aspects of the depth of analysis and guide to case analysis, project experience, evaluation and so on many kinds of experience as the carrier of knowledge, communication system in the organization are introduced and put forward feasible action plan.
Cross organizational barriers to communication and reconstruct the tower of Babel in the organization;
Attitude is everything, and a positive communication mindset;
Trust is the basis of effective communication and the establishment of trust in work;
Enhance communication in listening, expression, feedback, non-verbal communication and other four essential communication skills;
Choose reasonable communication channels to improve the efficiency of organizational communication;
Realize the objectivity of conflict, cross the communication conflict between teams, and maximize the organizational performance

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